Making the transformation to a customer-service orientation
This article describes how to boost patient satisfaction and loyalty.
Nursing Leadership
Does evidence-based nursing increase ROI?
A quality-improvement initiative quantified return on investment (ROI) from cost avoidance for five healthcare-acquired conditions.
An encouraging word
Has a compliment ever made your day? Perhaps it was just what you needed to hear to raise your self-confidence a notch or to…
From our readers…Balancing the power in favor of patients
Ms. Sims, a bedside nurse featured by Leah Curtin earlier this year inspired me to write this article. At the behest of others, Ms.…
From our readers…Do veteran nurses really eat their young? Observations of an ‘older’ new nurse
After working successfully for more than 20 years as a graphic artist and structural designer, I decided to enter nursing school at the age…
Ethics for nurses in everyday practice: Insubordination in the ICU?
What happens when there is no room in the ICU for an ED patient?
From our readers…Strengthening nursing networks
Have you ever wondered what happened to the student who studied with you for that beginning med-surg test or the instructor who helped you…
Clarifying the clinical nurse leader role: guardian of care
The role of clinical nurse leader (CNL) has received a mixed reception within nursing, primarily because of a lack of understanding as to how…
Move up to the role of nurse manager
NURSE MANAGERS at all levels work together to address emerging trends, adopt innovative ideas, and work toward the shared goals of quality, efficiency, and…
Retaining nurse managers
The nurse manager role is pivotal in staff nurse satisfaction and retention, quality of patient care, and achieving organizational goals, which is why the…
10 best and worst nursing bosses
Check out these five worst and five best leadership styles, and then take the quiz and find out which one you are.Read more…
Penn again WHO/PAHO collaborating center
The University of Pennsylvania School of Nursing has again been designated as a World Health Organization/Pan American Health Organization (WHO/PAHO) Collaborating Center for Nursing…
Making the transformation to a customer-service orientation
This article describes how to boost patient satisfaction and loyalty.
Does evidence-based nursing increase ROI?
A quality-improvement initiative quantified return on investment (ROI) from cost avoidance for five healthcare-acquired conditions.
An encouraging word
Has a compliment ever made your day? Perhaps it was just what you needed to hear to raise your self-confidence a notch…
From our readers…Balancing the power in favor of patients
Ms. Sims, a bedside nurse featured by Leah Curtin earlier this year inspired me to write this article. At the behest of…
From our readers…Do veteran nurses really eat their young? Observations of an ‘older’ new nurse
After working successfully for more than 20 years as a graphic artist and structural designer, I decided to enter nursing school at…
Ethics for nurses in everyday practice: Insubordination in the ICU?
What happens when there is no room in the ICU for an ED patient?
From our readers…Strengthening nursing networks
Have you ever wondered what happened to the student who studied with you for that beginning med-surg test or the instructor who…
Clarifying the clinical nurse leader role: guardian of care
The role of clinical nurse leader (CNL) has received a mixed reception within nursing, primarily because of a lack of understanding as…
Move up to the role of nurse manager
NURSE MANAGERS at all levels work together to address emerging trends, adopt innovative ideas, and work toward the shared goals of quality,…
Retaining nurse managers
The nurse manager role is pivotal in staff nurse satisfaction and retention, quality of patient care, and achieving organizational goals, which is…
10 best and worst nursing bosses
Check out these five worst and five best leadership styles, and then take the quiz and find out which one you are.Read…
Penn again WHO/PAHO collaborating center
The University of Pennsylvania School of Nursing has again been designated as a World Health Organization/Pan American Health Organization (WHO/PAHO) Collaborating Center…
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