January 2008 Vol. 3 Num. 1

Beyond customer service

Many nurses don’t like to hear their patients called “customers” or be told to provide “customer service.” This expert explains how to lose the lingo and adapt the principles of customer service to patient care.

dog sick caring best friend

Caring for my best friend

Like many of my colleagues, I became a nurse because of my desire to help people. I wanted to relieve…

Health at every size

Although the importance of evidence-based practice cannot be denied, traditional weight loss programs (TWLPs) have continued to be used despite…
job new fast goodwill prepared

How to fit in fast at your new job

If you’re looking for a new position in nursing, you have lots of company. According to a CareerBuilder.com survey, 32%…

Preventing airway obstruction

Complications of an anterior cervical fusion did not lead to an airway obstruction because of one nurse’s assessment skills and critical thinking.

Tap your way to fast relief

Want to reduce physical and psychological stress? Emotional Freedom Techniques may be able to help.

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