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Safety culture: A journey to zero

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By: Dawn Moeller, MHA, BSN, RN, CEN; Rebecca Westrate, BSN, RN; Marianne Araujo, PhD, RN

Interprofessional collaboration drives culture change.

Takeaways:

  • To effectively eradicate serious patient harm, an organization needs to aspire to be a high-reliability organization (HRO) by cultivating and sustaining a culture of safety.
  • An HRO demonstrates dissatisfaction with the current level of safety and strives for a goal of zero serious patient harm.
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