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Connections

Assessing unit culture

Health systems grapple with the uneasy balance between creating excellent patient experiences and protecting the workforce. Many have started crisis prevention and intervention training, but staff may feel…
compassionate connections

Compassionate Connections

Improve outcomes, promote trust, and keep patients safe. Takeaways: Creating meaningful, compassionate connections with patients can improve outcomes, promote trust, and help patients feel safe while their hospitalized.…

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