Broken trust

The crisis of trust that existed in healthcare before the COVID-19 pandemic has become inescapable. We’ve experienced myriad examples of the costs of working in circumstances that call…

Building trust in your leadership

Steve recently accepted an emergency department (ED) director position in a busy safety-net hospital. He knew the role would be challenging; the hospital had been through four ED directors in…

How to Rebuild America’s Trust During COVID-19

Start with Nursing The COVID-19 pandemic has sent shock waves across the nation. With devastation all around us, people’s lives and livelihoods have been on the line. They…

Rebuilding teamwork after a turbulent time

Focus on safety and trust. Takeaways: Research indicates that many nurses who joined teams during the pandemic feel less connected to other team members. With intentional work that…

Trust me. I’m a nurse

Reconciling trust, ethics, and caring. Takeaways: For 17 consecutive years, nurses have received the highest rating in the Gallup honesty and ethics survey. Individual nurse behavior can influence…

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