Staff engagement impacts both cost and quality outcomes in health systems. Key findings from a survey of 76 healthcare nursing and human resources leaders include:
Voluntary nurse turnover continues to be a challenge, especially among millennials.
The two factors that have the biggest impact on nurse engagement are unsustainable and/or unbalanced workloads and work/life balance.
The five staffing strategies that respondents feel can help boost engagement are:
- Successful and effective incentive program(s) to fill difficult shifts
- Staffing based on patient need
- Self-Scheduling
- More nurses working to top of their license
- Equitable workloads
