Chapter 3: The Technology Bridge to a Better Normal

Bryan Dickerson, senior director for Hospital IQ, demonstrates how Hospital IQ’s program help nurse leaders to organize scheduling and swiftly recover after a callout or staffing change. Organizations such as the American Nurses Association point to increased retirements of nurses in the Baby Boomer generation as just one example of the changing nursing environment. Stress, burnout, and the COVID-19 pandemic have created a “perfect storm” of challenges for nurse leaders tasked with staffing, recruitment, and retention. Hospital IQ can help these nurse leaders to evolve into strategic problem solving by using an innovative technological solution.

Staffing in Nursing’s New Normal Panelists: Danielle Bowie, DNP, RN, NE-BC Vice President, Nursing Workforce Development, Bon Secours Mercy Health Cincinnati, OH Allison A. Bruckner, DNP, MBA, RN Marketing Director of Nursing, Mercy Medical Center Des Moines, IA Bryan Dickerson Senior Director, Healthcare Workforce Solutions Hospital IQ Moderated by: Julie Cullen Managing Editor, American Nurse Journal

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The content of this educational resource has been developed in collaboration with Hospital IQ. Content has been reviewed by American Nurse Journal editorial staff and/or topic experts to ensure accuracy and is made possible through a restricted grant from Hospital IQ.