Communication
When any agency asks their employees to complete an employee engagement survey they are likely to see communication at the top of the list…
Seven steps for having difficult conversations
An integral part of being a nurse is engaging in difficult conversations. Important nurses in history—Dorothea Dix, Clara Barton, Mary Eliza Mahoney, Florence Nightingale,…
Standardizing handoff communication
Although adverse events can occur anytime during hospitalization, handoff communication is often the cause of avoidable adverse events. Miscommunication, care continuity disruption, critical data…
Providing effective communication to patients who are deaf or hard of hearing
Nurses have a legal duty. Communication is the bedrock of patient care. If a patient can’t comprehend the care being provided or the clinician…
Interprofessional collaboration made easy
Interprofessional collaborative teams that include nurses, physicians, social workers, pharmacists, and physical and occupational therapists can help healthcare organizations improve patient and family experiences,…
Facing the challenge of masked communication
“Can you hear me now?” was the byline of a popular TV ad in the early 2000s for a cell phone company, promising excellent…
Communication and transformational leadership during a crisis
Leaders are called on to set an example and influence staff. Under normal circumstances this can be challenging. Imagine arriving at work one morning…
Promoting patient safety in interprofessional teams
Across the United States and around the world, interprofessional healthcare teams with nurses at their center have stepped up and banded together to tackle…
Linguistics in healthcare: Why it matters
MK Hedrick is a former colleague of mine who works in healthcare market research. When we worked together, we were tasked with trying to…
Trusting the process
By Nurse Nacole I’ve trained many new nurses, ranging in age and nursing experience, and I’ve seen some individuals have issues with trusting the…
Transport teams and patient handoff reports
Patient safety requires complete communication. Takeaways: To protect patients, referring organizations, and transport professionals, a patient care report suitable to the scope of practice…
Social media: New communication platform, but old rules still apply
Stop and think before you post. Takeaways: · Social media is a powerful double-edged sword capable of providing access to education and also leading…
Building a staircase to effective staff communication
When any agency asks their employees to complete an employee engagement survey they are likely to see communication at the top of…
Seven steps for having difficult conversations
An integral part of being a nurse is engaging in difficult conversations. Important nurses in history—Dorothea Dix, Clara Barton, Mary Eliza Mahoney,…
Standardizing handoff communication
Although adverse events can occur anytime during hospitalization, handoff communication is often the cause of avoidable adverse events. Miscommunication, care continuity disruption,…
Providing effective communication to patients who are deaf or hard of hearing
Nurses have a legal duty. Communication is the bedrock of patient care. If a patient can’t comprehend the care being provided or…
Interprofessional collaboration made easy
Interprofessional collaborative teams that include nurses, physicians, social workers, pharmacists, and physical and occupational therapists can help healthcare organizations improve patient and…
Facing the challenge of masked communication
“Can you hear me now?” was the byline of a popular TV ad in the early 2000s for a cell phone company,…
Communication and transformational leadership during a crisis
Leaders are called on to set an example and influence staff. Under normal circumstances this can be challenging. Imagine arriving at work…
Promoting patient safety in interprofessional teams
Across the United States and around the world, interprofessional healthcare teams with nurses at their center have stepped up and banded together…
Linguistics in healthcare: Why it matters
MK Hedrick is a former colleague of mine who works in healthcare market research. When we worked together, we were tasked with…
Trusting the process
By Nurse Nacole I’ve trained many new nurses, ranging in age and nursing experience, and I’ve seen some individuals have issues with…
Transport teams and patient handoff reports
Patient safety requires complete communication. Takeaways: To protect patients, referring organizations, and transport professionals, a patient care report suitable to the scope…
Social media: New communication platform, but old rules still apply
Stop and think before you post. Takeaways: · Social media is a powerful double-edged sword capable of providing access to education and…
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