Safeguarding patients: The courageous communication solution
So how do you get a colleague’s attention when you have a safety concern? The Department of Defense partnered with the Agency for Healthcare…
Communication
Fostering soft skills is a must for nurse leaders
It’s uncommon for nurse leaders to have to coach employees on clinical skills, but quite common for nurse leaders to coach and even use…
Creating high-performance interprofessional teams
Kate Summer, a nurse case manager on a telemetry unit, is leading an initiative to reduce the 30-day readmission rate of older patients with…
Best practices for integrating technology into nurse communication processes
Communication within a hospital, health system, or clinic is profoundly important. When it breaks down, clinical outcomes may be affected directly. According to The…
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite is true:…
Dealing with difficult people
Find out how to cope with the clams, volcanos, snipers, and chronic complainers in your midst.
Sustaining a shared governance organization
Learn about the tools and mechanisms that foster an autonomous nursing staff.
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then the button…
Confronting conflict with higher-ups
Conflict in the workplace is a fact of life, and dealing with it is never easy. Sometimes it seems easier to ignore it and…
Introverts can be nurse leaders, too
Natalie Sanchez recently was promoted to a nurse manager position. So far, she thinks, things are going well. She is starting to feel comfortable…
Dealing with difficult people
Jackie Jacobs is a charge nurse in a busy intensive care unit. She prides herself on being able to get along well with almost…
Safeguarding patients: The courageous communication solution
So how do you get a colleague’s attention when you have a safety concern? The Department of Defense partnered with the Agency…
Fostering soft skills is a must for nurse leaders
It’s uncommon for nurse leaders to have to coach employees on clinical skills, but quite common for nurse leaders to coach and…
Creating high-performance interprofessional teams
Kate Summer, a nurse case manager on a telemetry unit, is leading an initiative to reduce the 30-day readmission rate of older…
Best practices for integrating technology into nurse communication processes
Communication within a hospital, health system, or clinic is profoundly important. When it breaks down, clinical outcomes may be affected directly. According…
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite…
Dealing with difficult people
Find out how to cope with the clams, volcanos, snipers, and chronic complainers in your midst.
Sustaining a shared governance organization
Learn about the tools and mechanisms that foster an autonomous nursing staff.
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then…
Confronting conflict with higher-ups
Conflict in the workplace is a fact of life, and dealing with it is never easy. Sometimes it seems easier to ignore…
Introverts can be nurse leaders, too
Natalie Sanchez recently was promoted to a nurse manager position. So far, she thinks, things are going well. She is starting to…
Dealing with difficult people
Jackie Jacobs is a charge nurse in a busy intensive care unit. She prides herself on being able to get along well…
Poll
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