Enculturating the value of process improvement
Staff engagement within a culture of ownership and accountability makes the difference between successfully achieving and sustaining organizational outcomes. As healthcare organizations respond to…
Leading the Way
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite is true:…
Beyond thank you: The powerful reach of meaningful recognition
“I recognize that voice, that voice belongs to someone who is such a dream to me. [My nurse] was a shining light and made…
The drive for cost transparency in health care
In the new era of healthcare reform, the focus is on value and cost transparency.
Constructive feedback and disciplinary action
The thought of telling someone that he or she is not doing a great job provokes anxiety for many of us. Most of the…
A new patient-acuity tool promotes equitable nurse-patient assignments
When a 2 acuity rating isn’t truly a 2
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then the button…
What we can learn about scheduling from the airline and package-delivery industries
Optimization modeling moves decision-making from a “what-if” to a “what’s-best” solution.
The patient engagement imperative
Engaging patients is essential to ensure optimal reimbursement. Here are tips for engagement that leaders can apply in their organizations
Scope and standards-of-practice documents: Guiding you to leadership success
Starting a new job in a new specialty can be a daunting experience. I recently transitioned to a new role as a nurse administrator.…
Leading at the bedside and beyond
A typical definition for a leader is one who has the ability to influence. Florence Nightingale, Abraham Lincoln, and Martin Luther King readily come…
Building a strong shared governance foundation
“If you want to build a ship, don’t drum up the men to gather wood, divide the work and give orders. Instead, teach them…
Enculturating the value of process improvement
Staff engagement within a culture of ownership and accountability makes the difference between successfully achieving and sustaining organizational outcomes. As healthcare organizations…
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite…
Beyond thank you: The powerful reach of meaningful recognition
“I recognize that voice, that voice belongs to someone who is such a dream to me. [My nurse] was a shining light…
The drive for cost transparency in health care
In the new era of healthcare reform, the focus is on value and cost transparency.
Constructive feedback and disciplinary action
The thought of telling someone that he or she is not doing a great job provokes anxiety for many of us. Most…
A new patient-acuity tool promotes equitable nurse-patient assignments
When a 2 acuity rating isn’t truly a 2
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then…
What we can learn about scheduling from the airline and package-delivery industries
Optimization modeling moves decision-making from a “what-if” to a “what’s-best” solution.
The patient engagement imperative
Engaging patients is essential to ensure optimal reimbursement. Here are tips for engagement that leaders can apply in their organizations
Scope and standards-of-practice documents: Guiding you to leadership success
Starting a new job in a new specialty can be a daunting experience. I recently transitioned to a new role as a…
Leading at the bedside and beyond
A typical definition for a leader is one who has the ability to influence. Florence Nightingale, Abraham Lincoln, and Martin Luther King…
Building a strong shared governance foundation
“If you want to build a ship, don’t drum up the men to gather wood, divide the work and give orders. Instead,…
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