Responsiveness

Improving patient satisfaction the 4DX way

With focus and accountability, quality improvement is possible. Takeaways Using traditional strategies, a hospital unit’s Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) responsiveness domain scores were…

Improving patient satisfaction the 4DX way

With focus and accountability, quality improvement is possible. Takeaways Using traditional strategies, a hospital unit’s Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)…

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