New resources to protect RNs from workplace violence
THE American Nurses Association’s (ANA) Health Risk Appraisal in 2016 indicated that 25% of nurses had been physically assaulted by a patient or patient’s family member and 9% were concerned for their personal safety at work. Realizing that nurse assaults continue despite existing policies and programs, ANA brought together a panel of nurse experts to address the issue of workplace violence.
Building on earlier efforts, ANA asked the 2018 #EndNurseAbuse Professional Issues Panel to promote reporting by nurses and other healthcare workers of incidences of violence and abuse in healthcare; to strengthen zero-tolerance and other violence reduction and security procedures to increase deterrence, support prevention, and increase response to violence and abuse; and to leverage consumers’ voices to advocate for a safer healthcare system.
In 2015, ANA adopted the position statement “Incivility, Bullying, and Workplace Violence.” This statement, developed by a previous professional issues panel, called for zero tolerance of bullying and workplace violence with recommendations for the employer and employee to work together to develop a culture of safety, workplace violence prevention policies, and appropriate action if violence occurs.
Work by both panels resulted in the following resources and opportunities, which are available at the newly launched website, endnurseabuse.org:
Take the pledge. #EndNurseAbuse started as an awareness effort to encourage nurses to pledge to support each other by not allowing abuse in the workplace. This initiative has grown to more than 20,000 nurses and other healthcare workers signing on and sharing their commitment on social media. If you haven’t already, take the pledge at endnurseabuse.org.
Read the issues brief. According to the U.S. Government Accountability Office, only 20% to 60% of nurses report incidents of workplace violence. To fully understand why more don’t report, the 2018 panel completed an issues brief, Reporting Incidents of Workplace Violence, that examines the barriers to reporting, discusses how to create a culture of safety, presents a process for reporting, reminds nurses of the zero-tolerance policy, and provides recommendations to combat workplace violence.
Download the pocket-sized brochure. In addition to the issues brief, the panel also created a pocket-sized brochure reminding nurses about the importance of being safe and protecting themselves from violent incidents, using the acronym STOP WPV (workplace violence). The brochure, which fits into a scrubs pocket or behind a name badge, also provides information on what nurses should do when violence occurs.
All of these resources are available on the new #EndNurseAbuse website and at nursingworld.org. Using the mantra “Support, Educate, Take Action, and Share,” nurses can access the brochure, issues brief, and the pledge on the site. If you would like to promote #EndNurseAbuse in your workplace or develop a campaign, you’ll find infographics, a link to an Occupational Safety and Health Administration site to report incidents, and a link to customize a letter to lawmakers or to contact your legislator.
ANA expresses its appreciation to the 2018 #EndNurseAbuse Professional Issues Panel members for their hard work.
Ruth Francis is senior policy advisor in the Nursing Practice & Work Environment Department at ANA.
American Nurses Association & Insight Consulting Group. 2016. Health risk appraisal exploratory data analysis: November 30, 2016.
U.S. Government Accountability Office. Workplace Safety and Health: Additional Efforts Needed to Help Protect Health Care Workers from Workplace Violence. March 2016. gao.gov/assets/680/675858.pdf