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Workplace Civility

Nurse turnover: Understand it, reduce it

What can employers do to increase nurse retention? Takeaways: Because of the stress involved in nursing, many healthcare organizations have high rates of nurse turnover. The cost of nurse turnover can have a huge impact...

Creating a healthy working environment is every nurse’s responsibility

How clinical faculty and practicing clinicians can collaborate to help students learn professionalism. Takeaways: Professionalism creates the foundation for civil and healthy work environments. According to the American Nurses Association, a healthy work environment is...

America’s dark secret

Words about equality, friendship, and peace must be accompanied by action. In a country with a history of great oratory, Dr. Martin Luther King, Jr. stands out. His spellbinding 1963 I Have a Dream speech...

How to address racial injustice in the workplace and community

To: Ethics Advisory Board    From: Concerned RN Subject: I want to make a difference I am a white frontline nurse in a medium-sized, full-service hospital. I am profoundly moved by the injustices I see occurring to...

The power of small acts of kindness

I was at a gas station when an elderly woman asked me if I could help her because she made an “oopsie”. In an attempt to refill her windshield washer fluid, she had managed...

Healthy conflict management starts at the top

Nurse leaders must model standards of behavior. When Ann O’Sullivan, MSN, RN, CNE, NE-BC, ANEF, provides conflict management training for nurses, she discovers that even the most educated nurses can have trouble with effective communication....

The Radical Nurses Collective storytelling circle on nursing solidarity

What an honor, to join with nursing colleagues from across the country and contribute to the first Nursing Solidarity Story Circle on 6/11/2020! The Radical Nurses Collective joined forces with Dr. Jason Magabo Perez...

COVID and racism: Tipping points for change in 2020

We’re halfway through the year, and 2020 has become one that no one will forget. For months now, we’ve had to bear witness to global suffering and death as a result of COVID-19. Individuals,...

Dialing down drama at work

Model the behavior you want to see in your staff. Takeaways: The average staff member spends 2.5 hours a day distracted by dramatic coworkers. Workplace drama erodes trust and contributes to a lack of psychological...

Responding to reports of retaliation against nurses

ANA is disturbed about reports of employers retaliating against nurses and other healthcare workers for raising legitimate concerns about their personal safety while caring for patients with COVID-19. Reports of intimidation, firing, ostracizing, and...

Promoting civility in the workplace

To: Ethics Inbox    From: An ANA member Subject: Bullying and incivility Bullying and incivility are rampant on my nursing unit. My manager doesn’t address the situation, which contributes to an unhealthy work environment. Things escalated recently...
COVID-19 cell

American Nurse Journal welcomes Dr. Patricia Davidson, Dean and Professor of Nursing, Johns Hopkins...

The Year of the Nurse and the Midwife during COVID-19 We are in a time none of us could have expected. At the beginning of 2020, I had high hopes for celebrating the Year of...
nursing teamwork

Promoting patient safety in interprofessional teams

Across the United States and around the world, interprofessional healthcare teams with nurses at their center have stepped up and banded together to tackle one of the biggest crises modern society has ever faced—the...