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My Story: Supporting compassionate connections

Author(s): Miriam S. Halimi, DNP, MBA, RN-BC, and Dana Snyder, MBA, MLSCM(ASCP)SHCM

Designing an EHR that promotes patient- and family-centered care.


  • Honoring and recognizing patient preferences is an essential component of healthcare delivery.
  • Leverage technology to learn what’s important to your patient across all venues of care.
  • Patient and family advisor collaboration improves the patient experience.
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