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Succeeding in complicated times

Author(s): Leah Curtin, RN, ScD(h), FAAN

Leadership success requires understanding that healthcare organizations are a world of connections.

I WAS SITTING in my easy chair watching Monday night football when I experienced a tiny epiphany: Sports teams are surprisingly complex functional structures that develop through interactions between players. However, each player’s relationship with every other player changes depending upon the play, and the information and the communication are always different depending on the players: the players, places, and movements are always different.

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