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medical errors

errors care bottom line

Errors, care, and the bottom line

Try a mock survey to ensure patient safety. PRESIDENT Calvin Coolidge once said, “The chief business of the American people is business,” but that was decades ago. Now,…

Insights from a pioneer in nurse wellness

All nursing innovation begins with a pioneer who champions a cause. Whether it’s infection control, patient safety, or new technology, someone lead the charge, advocated for change, and…

Strategies for effective patient communication

Communication is an exchange of information between two persons—a sender and a receiver. But it doesn’t end there. Feedback is an essential component because it closes the loop…

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