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ANA on the FrontlineFrom the Ethics Inbox

The unintended consequences of workplace violence policies

By: Response by Heather Fitzgerald, DBe, MS, RN, HEC-C

I work in pediatric acute care in a racially diverse setting. I’m worried about an emerging pattern 
regarding our organization’s zero-tolerance policy involving workplace violence. In my experience, this policy gets deployed more frequently when families of color are verbally aggressive with nurses.

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