Enculturating the value of process improvement
Staff engagement within a culture of ownership and accountability makes the difference between successfully achieving and sustaining organizational outcomes. As healthcare organizations respond to…
Nursing Leadership
From our readers: Do we really know who our patients are?
Both nurse leaders and educators need to teach and model not only day-to-day nursing skills but the importance of connecting with their patients. In…
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite is true:…
Beyond thank you: The powerful reach of meaningful recognition
“I recognize that voice, that voice belongs to someone who is such a dream to me. [My nurse] was a shining light and made…
The drive for cost transparency in health care
In the new era of healthcare reform, the focus is on value and cost transparency.
Celebrating nurse leaders in government
Every May, as we celebrate National Nurses Week, Congress issues a resolution that recognizes the vital role nurses play in the delivery of health…
Clinical nurse leaders and clinical nurse specialists: harmonious partners
Collaboration between these two valuable resources depends on understanding how their roles differ.
Constructive feedback and disciplinary action
The thought of telling someone that he or she is not doing a great job provokes anxiety for many of us. Most of the…
A new patient-acuity tool promotes equitable nurse-patient assignments
When a 2 acuity rating isn’t truly a 2
What we can learn about scheduling from the airline and package-delivery industries
Optimization modeling moves decision-making from a “what-if” to a “what’s-best” solution.
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then the button…
Enculturating the value of process improvement
Staff engagement within a culture of ownership and accountability makes the difference between successfully achieving and sustaining organizational outcomes. As healthcare organizations…
From our readers: Do we really know who our patients are?
Both nurse leaders and educators need to teach and model not only day-to-day nursing skills but the importance of connecting with their…
Squashing the communication triangle
In the infamous and deadly Bermuda Triangle, things seem to disappear, never to be seen again. In the communication triangle, the opposite…
Beyond thank you: The powerful reach of meaningful recognition
“I recognize that voice, that voice belongs to someone who is such a dream to me. [My nurse] was a shining light…
The drive for cost transparency in health care
In the new era of healthcare reform, the focus is on value and cost transparency.
Celebrating nurse leaders in government
Every May, as we celebrate National Nurses Week, Congress issues a resolution that recognizes the vital role nurses play in the delivery…
Clinical nurse leaders and clinical nurse specialists: harmonious partners
Collaboration between these two valuable resources depends on understanding how their roles differ.
Constructive feedback and disciplinary action
The thought of telling someone that he or she is not doing a great job provokes anxiety for many of us. Most…
A new patient-acuity tool promotes equitable nurse-patient assignments
When a 2 acuity rating isn’t truly a 2
What we can learn about scheduling from the airline and package-delivery industries
Optimization modeling moves decision-making from a “what-if” to a “what’s-best” solution.
One-on-one meetings: The stitch in time that saves nine
Remember the last time you had a loose button? Maybe you thought about stopping to sew it on, but never did. Then…
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