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Stopping the pain: The role of nurse leaders in providing organizational resources to reduce...
As articles ranging from those in American Nurse Today ("Civility starts with you") to The New York Times ("When the Nurse is a Bully")...
Dealing with difficult people
Jackie Jacobs is a charge nurse in a busy intensive care unit. She prides herself on being able to get along well with almost...
Why disruption can be a good thing
Seventy-two seconds into liftoff, a defective mechanical part set off a string of events that caused the Challenger space shuttle to tear apart as...
Building a sense of community on nursing units
Jeff Rawson, a new nurse graduate, works on a behavioral health unit. His manager believes his transition is going well—until Jeff asks to transfer...
Too young to be a nurse leader?
Marla Johnson began her career on an oncology unit after graduating from a BSN program 4 years ago. She achieved certification and regularly takes...
Carefronting: An innovative approach to managing conflict
Nick Chase is an emergency department (ED) charge nurse. He and Michelle Stanley have worked together for the past 3 years. Their relationship has...
Making the workplace healthier, one self-aware nurse at a time
From the disruptive physician throwing instruments or treating nurses with contempt to coworkers or nurse managers "eating their young," some people and behaviors in...
Civility starts with you
Over the last decade, civility has become a hot topic. I got involved with it in 2000, when more than 700 nurses told the...
When caregiving ignites burnout – New ways to douse the flames
Most nurses enjoy taking care of others — it’s what drew them into their profession and provides satisfaction throughout their careers, to varying degrees....
An encouraging word
Has a compliment ever made your day? Perhaps it was just what you needed to hear to raise your self-confidence a notch or to...
From our readers…Do veteran nurses really eat their young? Observations of an ‘older’ new...
After working successfully for more than 20 years as a graphic artist and structural designer, I decided to enter nursing school at the age...