Employee engagement begins with an organization’s leaders… Management expert Ken Blanchard once said, “What motivates people is what motivates people” meaning that each person is motivated in his or her own way and by his or her own unique aspirations and preferences.
One key element of performance management is coaching staff to improve behavior. In this section on coaching communication, I will share ideas for how you as a manager can coach employees via your day-to-day conversations.
To earn Magnet redesignation, a hospital must be able to sustain a professional culture of quality. A nurse leader at one hospital describes how her nursing staff has done just that.
“Doing the right thing is not easy, but it needs to be done,” observed Captain Jacqlyn Sanchez, RNCOB, as she recalled a difficult time in her career with the U.S. Air Force. “My decisions were not popular at that time,” she said, “and I felt defeated and powerless.” Fortunately, a close friend and fellow nurse, Major (Ret.) Dana Albalate, gave Sanchez the motivation she needed to make those hard decisions and move forward. “She told me, ‘Just be yourself,’” Sanchez explained. “‘Your work will speak for itself.’”
According to the Huffington Post, “A recent survey by the World Economic Forum found that 86 percent of respondents believe we are suffering a global leadership crisis…. The world is in crisis mode and there are few effective leaders to be seen.” One of the gifts of aging is that one has a great deal of hindsight, which improves insight, and gives one just a tad of foresight. All of which leads me to ruminate on leadership, especially in health care.
For patients nearing death, palliative care can enhance quality of life by easing pain and other symptoms, improving sleep, and reducing fatigue. Managing end-of-life symptoms
In an AMNT roundtable, executives discuss the value of engaging frontline nurses in technology decisions, explore the chief nursing officer’s role in technology selection, and exchange views on how technology improves patient outcomes.