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Implementing purposeful daily leadership rounding: A broader approach to measuring quality

Patient satisfaction has long been one way that hospitals measured quality, albeit indirectly. The surgical services division of Rush University Medical Center, an academic...

The power of Lean Six Sigma

Lean and Six Sigma are well-established quality improvement tools. Combining the two creates a synergistic effect, boosting effectiveness. In the hospital where I work,...
Nursing careers and education

Collaboration: The key to healthcare transformation

Transforming health care is a complex challenge that can best be met through a coordinated response from academia and clinical practice. Working together, chief nursing officers (CNOs) and...

Leading through loss: Lessons for healthcare leaders

One of the most painful experiences for any parent is the death of a child. The family is deeply affected by the loss, and...

Practicing emotional intelligence may help reduce lateral violence

It’s been a stressful day at work — nothing new. Your patient fell, an I.V. line became occluded right when you were ready to...
communication solution for patients

Safeguarding patients: The courageous communication solution

Preventable medical errors account for 440,000 deaths each year and are the third leading cause of death in the United States. According to The Joint Commission,...

Gaining confidence in public speaking

EVA, a professional practice coordinator, and her team of clinical educators are thrilled to learn that their abstract on an iLead in Nursing initiative (Innovation in LEadership...

Viewpoint: Lessons learned from nurses in rural Uganda

It’s still dark outside our tiny pup tent, and the air feels humid after the sudden torrential downpour the evening before. The melodies of...

Not just “eating our young”: Workplace bullying strikes experienced nurses, too

Even though nursing is a profession of caring and compassion, bullying exists in many forms in it. Bullying threatens teamwork, morale, communication, and, most...

Leading through failure

I have served as a nurse corps officer in the United States Air Force for 27 years. One of my most useful leadership lessons...
home care

Ten tips for transitioning from home care nurse to nurse manager

Sarah made the transition from inpatient hospital nurse to home care (HC) nurse 6 years ago. She enjoys her practice and likes helping the...
influence

Boosting your influence

Jessie was excited to be appointed as chair of the professional practice council in her hospital. She envisioned being able to quickly engage staff...
Attachments

Releasing our attachments to the past

Jake, a critical care nursing director, works for a large healthcare system that has invested heavily in testing the use of robots to support...

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