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workplace management

Documenting Dilemmas

Documenting dilemmas via email

Use this simple acronym to get results.  Takeaways: When faced with a workplace dilemma, communication is key to achieving resolution. Clear communication requires emotional intelligence. Documenting communication should…

Minimize medication errors in urgent care clinics

Establish a culture of patient safety. Takeaways: The number of patients seen in urgent care clinics can present unique medication administration challenges. Reducing errors requires a culture of…

Racism, stress, and mental health

Resources to better understand racism in nursing The COVID-19 pandemic has brought to light critical mental health disparities for Black, indigenous, and people of color (BIPOC) in the…

Reduce unnecessary transfers from clinics to EDs

When reflecting on the needs of patients using ambulatory care services, it doesn’t take long to realize that their requirements frequently exceed what these settings can offer, which…

Stopping workplace violence

The public witnessed the many challenges nurses faced during the peak 
of the COVID-19 pandemic, but other longstanding difficulties aren’t widely known, including workplace violence (WPV). This content…

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